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How to Use the Ibis Support Centre

Our Online Support Centre includes self help resources as a means for you to obtain support immediately for many types of queries.

  • How to Register for Support from Us

    Ibis Support is available to registered clients who have a support agreement with us.  If you are interested in registering for Ibis Support, please contact us for details. Email: info@ibisbis.com Aus...

  • How to Request Support

    Follow these simple steps to submit a support query to our support team. Follow these simple steps to log a support query with our support team by email or by logging into our online Support Centre. A...

  • Online Support Apps

    We use TeamViewer to provide online support because it is a proven and highly secure system widely used for online services by the IT industry. Ostendo support is provided by Ibis in Melbourne and Ade...

  • Upload Your Database

    If you need to send us a copy of large files or your database to our support team you can use our Ibis Support Uplink service. Ostendo support is provided by Ibis in Melbourne and Adelaide in Australi...